Human Resources

The TEAM is the most important element in any emergency response.  You, as an Emergency Responder, may be involved with determining what kind of people we need, finding those people, and taking care of them as and after they come on board.

During an emergency response, CRS staff often work long hours in challenging working conditions. The Emergency Response Temporary Benefits Guidelines outlines the temporary special benefits Country Representatives can choose to put in place, often via the temporary modification of existing policies, to mitigate these difficult working conditions and maintain staff well being, motivation, alertness, and effectiveness. Please review this policy at the outset of the hiring process.

Please take some time to review this short presentation which discusses staffing considerations and common staffing challenges one may encounter in emergency contexts.

Please find the PowerPoint of this presentation for training purposes


  1. Gathering Information
  2. Defining Staffing Needs
  3. Filling Staffing Needs
  4. Tracking Staff
  5. Salary and Benefits
  6. Setting up Record Keeping
  7. Orienting & Getting Staff Started
  8. Managing Staff Well-being

Remember that your first resource is always the country program or regional human resource and/or Operations staff and the systems they already have in place.