Before a Delivery

The CRS Warehouse Manager (WM):

1. Has documentation that says what he/she should expect to receive.  This will be one of the following:
   1. Purchase Order (for things we bought)
   2. Contract (for things we contracted)
   3. Dispatch Notice (for things coming from another CRS office or Warehouse).
   4. Bill of Lading (for things on a ship)
   5. Air Waybill¹ (for things coming by air)
   6. Supply Chain Plan (if the warehouse is part of a larger network),
   7. Delivery Notification, or
   8. Some other formal document

      This documentation will have come from the CRS purchasing department (for purchased goods), another CRS warehouse or office (for items being transferred between CRS locations), or CRS grants and gifts management departments (for donated goods).

2. Makes sure that that there is space in the warehouse for the items that will be delivered.
3. Makes sure that the warehouse can handle all of the trucks that will be coming at one time (or makes arrangements for them to come at different times).
4. Arranges for laborers to unload trucks, if necessary.

The Delivery Person (DP) will have:

1. Documentation saying what he/she is delivering.  This is called a Waybill or a Delivery Note.  (But in this document we’ll use the term “Waybill” only).
2. The items themselves.